Reports

28 Articles

• Analyze Agent Performance
• Analyze Agent activity
• Analyze Response Stats
• Analyze your customer activity
• Article Reports Now Available in Reports Menu
• Create a Custom Report
• Create life cycle reports
• Custom TAT report using lifecycle reports
• HappyFox reports explained
• How do I export my tickets from HappyFox?
• How to set date range for Reports
• Measure SLA performance
• Reports Permissions Explained
• Reports: Agent Activity
• Reports: Canned Actions
• Reports: Contact Groups
• Reports: Contacts
• Reports: Custom Fields
• Reports: Distribution
• Reports: How to switch between color modes?
• Reports: Inflow
• Reports: Performance
• Reports: SLA
• Reports: Satisfaction Survey
• Reports: Smart Rules
• Reports: Time Spent
• What are Scheduled Reports?
• What does "Others" signify in Ticket Distribution of Reports section?