Knowledge Base

Browse Help Topics

• HappyFox AI

  AI built into your Help Desk. Help agents summarize tickets, write better replies, and spot urgent issues, while customers get answers straight from your knowledge base.

  7 articles
• HappyFox AI Contact Center

  Integrated AI-powered contact center. Make and receive customer calls while delivering faster, smarter phone support with AI.

  36 articles
• HappyFox Assist AI

  This AI-powered self-service solution will help your employees independently resolve their IT and HR queries.

  26 articles
• HappyFox Autopilot

  Get started with HappyFox Autopilot to learn how AI Agents can assist with highly efficient support operations in your Help Desk.

  138 articles
• HappyFox BI

  Gather data that is specific to your business needs and improve customer support with new insights.

  43 articles
• HappyFox ChatBot

  Deflect repetitive queries in a flash. Build and customize your bot, manage bot's knowledge sources & integrations and more.

  15 articles
• HappyFox CRM 1 article
• HappyFox Help Desk

  All-in-one help desk ticketing system that provides faster and better support for your customers.

  637 articles
• HappyFox Messaging

  Set up website conversations, support your customers, and continue follow-ups in HappyFox Help Desk.

  21 articles
• HappyFox Rise

  Built-in quality assurance for your Help Desk. Score agent tickets with custom scorecards, assign reviewers, and track performance — all without leaving your Help Desk account.

  6 articles
• HappyFox Service Desk

  Empower your IT and Business Teams with Happyfox Service Desk, the next-generation ITSM solution, and transform the way they work every day.

  127 articles
• HappyFox Workflows

  Automate repetitive multi-step actions and build customer support processes using HappyFox Workflows.

  134 articles