HappyFox account administrators and agents having "Manage Billing" permission can cancel their organization's HappyFox subscription.
Steps to cancel your HappyFox subscription:
- Log in to HappyFox Agent Portal.
- Open the module switcher and navigate to "Billing".
- Click "Customize" under the Current Plan section.
- In the subsequent slider, click "Cancel Subscription" on the top right.
- To proceed with the subscription cancellation, click "Proceed with Cancellation".
- You will be asked to answer a few questions on your decision to cancel HappyFox. Proceed to next step once done.
- You'll be sent a 6 digit secret code to your email account. Please enter the code in the box provided. Then choose to either cancel your HappyFox account immediately or Cancel on Next Renewal.
- Click "Confirm Cancellation" to initiate the account cancellation.
Note: Please make sure to export your account data before canceling your account.