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Setting up Categories

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folder-icon Adding private notes for agent replies via email folder-icon Category advanced settings explained. folder-icon Changing Ticket Subject through Email Replies folder-icon Configure Gmail to Forward Emails folder-icon Deleting a Category from your helpdesk 🗑️ folder-icon How to add image in category signature? folder-icon How to configure an outgoing SMTP for a Category? folder-icon How to create a category? folder-icon How to create a parent-child category? folder-icon How to delete a category? folder-icon What are Public and Private categories?
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