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Setting up Categories
Setting up Categories
Articles
Allow auto-forwarding emails to external domains (for Microsoft email accounts only)
Category advanced settings explained.
Changing Ticket Subject through Email Replies
Configure Email Categories
Configure Gmail to Forward Emails
Deleting a Category from your helpdesk 🗑️
Difference between General Outgoing Email and Category Outgoing Email Settings
How to add image in category signature?
How to configure an outgoing SMTP for a Category?
How to create a category?
How to create a parent-child category?
How to delete a category?
Setting up Sub Categories or multiple categories using the same FROM ID
What are Public and Private categories?