Setting up Custom Fields

11 Articles

• Add help text to custom fields
• Archiving values in dropdown and multi-select ticket custom fields
• Configure display order for custom fields
• Create Ticket/Contact custom fields
• Customize the display name of fields shown to your customers
• How to set a Parent-Child association between Custom Fields?
• Manage ticket custom fields
• Organize Custom Fields in the Ticket Detail View
• Specify help texts for fields shown to your customers
• What are contact custom fields?
• What are contact group custom fields?