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Home > HappyFox Help Desk > Getting Started > Setting up Custom Fields > Customize the display name of fields shown to your customers
Customize the display name of fields shown to your customers print icon

HappyFox allows you rename your custom field's label for contacts/customers. This functionality is currently applicable only to the pre-login "End-user" new ticket creation forms.

Heads up ❇️: This feature is available only to select beta customers. Please reach out to support@happyfox.com for more information.

To customize the "Display Name" of fields shown to your customers,

  • Log in to your HappyFox agent portal.
  • Navigate to Manage >> Custom Fields.
  • Open the "View Slider" of the desired custom field. Click "Edit" on the top-band.
  • Under the "Contact Form Preferences" section,
  • Specify the desired value for "display name for contacts".
  • Click "Save".

Note: Contact Form Preferences section will be visible only if the field "Internal Field? (Visible only to agents)" value is set to no.

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