Home > HappyFox Help Desk > Getting Started > Setting up Custom Fields > Customize the display name of fields shown to your customers
Customize the display name of fields shown to your customers

HappyFox allows you rename your custom field's label for contacts/customers. This functionality is currently applicable only to the pre-login "End-user" new ticket creation forms.

Heads up ❇️: This feature is available only to select beta customers. Please reach out to support@happyfox.com for more information.

To customize the "Display Name" of fields shown to your customers,

  • Log in to your HappyFox agent portal.
  • Navigate to Manage >> Custom Fields.
  • Open the "View Slider" of the desired custom field. Click "Edit" on the top-band.
  • Under the "Contact Form Preferences" section,
  • Specify the desired value for "display name for contacts".
  • Click "Save".

Note: Contact Form Preferences section will be visible only if the field "Internal Field? (Visible only to agents)" value is set to no.

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