Managing your Support Agents

14 Articles

• Add multiple agents
• Agent Workload Dashboard in HappyFox Helpdesk
• Can we delete an agent account in HappyFox?
• Change other agent's password
• Deactivate agent
• Edit Agent Details
• Email Signatures in HappyFox
• How to add image in agent signature?
• How to change my agent email address
• Manage Agents
• Reactivate an Agent
• Set agent availability for ticket assignment
• Set auto assignment throttle limit for agents
• View/Re invite Pending Agents