Oct 03, 2018
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Once you reactivate, the agent becomes an active agent and can start using the existing profile credentials to login.
Steps to reactivate an agent
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From module switcher choose Manage >> Agents >> Deactivated(tab).
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Click on the “Re-Activate” option for the desired agent.
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This will re activate the agent and allow him/her to login.
Related articles
Deactivate agent
View/ Re invite pending agents