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Account Setup
(1)
Your HappyFox Account
(1)
Getting to know HappyFox
(11)
Categories
(3)
General Settings
(1)
Handling Tickets
(1)
Managing Staff
(1)
Security
(1)
SLA
(1)
Support Center
(1)
Using API
(1)
HappyFox Assist AI
(26)
Account Configuration
(5)
Connect knowledge sources
(7)
Conversational Ticketing
(1)
Getting Started
(9)
Working with Assist AI
(4)
HappyFox BI
(44)
Getting Started
(15)
Working with Data
(28)
HappyFox Chat
(1)
HappyFox ChatBot
(15)
Connect to Knowledge Sources
(3)
External App Integrations
(2)
Getting Started
(7)
Managing your Bot
(3)
HappyFox Help Desk
(541)
Account Configuration
(229)
Asset Management
(13)
Automations
(25)
Contact Management
(15)
Data Privacy
(3)
Developers
(16)
Integrations
(104)
Payments and Billing
(3)
Security and Authentication
(12)
Self Service
(37)
Getting Started
(166)
Account Setup
(12)
Billing and Payments
(9)
Customizing Agent Roles
(2)
End User Guide
(5)
Getting Help
(53)
Helpdesk Migration - Imports
(1)
Helpdesk Personalization
(3)
Managing your Support Agents
(13)
Setting up Categories
(12)
Setting up Channels
(24)
Setting up Custom Fields
(10)
Setting up Notifications
(14)
Setting up Priorities
(1)
Setting up Satisfaction Surveys
(2)
Setting up Statuses
(1)
Ticket form Customization
(1)
Mobile Apps
(24)
HappyFox Asset Manager
(10)
HappyFox Helpdesk
(13)
Reporting and Analytics
(30)
Realtime Dashboards
(2)
Reports
(27)
Tips and Tricks
(16)
HappyFox Dictionary
(1)
Working with Tickets
(75)
Agent Collision
(1)
Filters
(3)
Perform Ticket Actions
(29)
Queues
(3)
Responding to Tickets
(15)
Tag Management
(1)
Task Management
(2)
Ticket Creation
(3)
Ticket View Layouts
(12)
Time Tracking
(4)
HappyFox Service Desk
(118)
Account Setup & Configurations
(40)
Email Channels
(6)
General Settings
(1)
Manage Agents
(3)
Manage Requesters
(3)
Manage Teams & Assignment Groups
(2)
Roles and Permissions
(7)
Security Settings and Configurations
(5)
Ticket Settings & Configurations
(13)
Apps and Integrations
(3)
Asset Management
(6)
Automation
(4)
Change Management
(2)
Developers
(7)
Incident APIs
(3)
Requester APIs
(4)
Getting Started
(1)
Setting up Channels
(1)
Incident Management
(21)
Knowledge Management
(2)
Problem Management
(2)
Release Management
(2)
Reports & Analytics
(1)
Report Export
(1)
Service Catalog
(2)
Service Portal
(4)
Service Request Management
(15)
Working with Tickets
(5)
Perform Ticket Action
(5)
HappyFox Workflows
(39)
Getting Started
(19)
Managing Workflows
(19)
Privacy
(2)
Security
(2)
Troubleshooting
(1)