Staff login and password reset

All help desk staff (including admins) managing and responding to tickets raised in HappyFox can access their individual staff accounts by visiting the Staff Interface using the following URL.

Staff Interface : http://{{account_name}}.happyfox.com/staff (where {{account_name}} is the name you chose whilst creating your HappyFox account).

Staff can log into their respective accounts by entering their username/email address and password.

If a staff member forgets his/her password, they can have it reset by clicking on the Forgot Password link and providing the email ID linked to their staff account.