Showing articles from login tag

Disable Traditional Login Methods

If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the traditional login methods. **Steps to Disable Traditional Logins:** * Log in to HappyFox as an agent. * Visit this URL: * https://<yourhelpdeskname>.happyfox.com/staff/manage/integrations/auth/saml/ …

Disable SSO Login Methods

If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the SSO login methods for both contacts and agents. **Steps to Disable SSO Logins:** * Log in to HappyFox as an agent. * Visit this URL: * https://<yourhelpdeskname>.happyfox.com/staff/manage/integrations…

Enable Google Login SSO for your HappyFox account

With Google Login SSO integration, contacts can log in to HappyFox using their Google Login credentials. This SSO uses OAuth 2.0 for authentication. > Available on all pricing plans. **Enabling Google Login SSO Involves:** * Getting Client ID and Client secret from Google Developers Console. * Enabling the Goog…

Setting up an app on Facebook - to enable Facebook option for Support Center Login

This article outlines the steps involved in setting up an application on Facebook, and providing the necessary information in HappyFox, to enable the Facebook integration. This is required for displaying the facebook login option on Support Center, to allow customers login via Facebook. Please note: * The administ…

How do I reset a password for an agent?

Agents can change their password for security reasons or reset it if they forget it. HappyFox also gives you the flexibility to change/re-set other agents' passwords, if required. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus **Change/Reset password for yourself:** Agents can either …

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