Enable multiple Single Sign-On (SSO) Apps for a Help Desk account
Multiple SSO login methods can now be enabled for a single Help Desk account. This is particularly beneficial for organisations where employees(agents and contacts) utilise multiple SSO login methods. Admins can now configure all relevant SSO apps for the Help Desk account, eliminating the need for a single SSO. …
Disable SSO Login Methods
If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the SSO login methods for both contacts and agents. Available for all pricing plans Steps to Disable SSO Logins: * Log in to HappyFox as an agent. * Navigate to the desired SAML SSO page. (Apps >> Single Sign on …
Disable Traditional Login Methods
If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the traditional login methods. Available for all pricing plans Steps to Disable Traditional Logins: * Log in to HappyFox as an agent. * Navigate to the desired SAML based SSO app page. (Apps >> Single Sign on >> …
Enable Onelogin SSO for your HappyFox account.
HappyFox Integration with Onelogin eliminates user-managed passwords and enables the integration with OneLogin to securely sign agents and contacts into HappyFox from OneLogin's portal. To enable the integration, you will need a Onelogin account. ONELOGIN CONFIGURATION 1. Sign on to your OneLogin account wit…
Accessing your HappyFox account when your SSO service is down
If your single sign-on (SSO) service goes down or you have configured the SSO incorrectly, you can still access your account. The method depends on whether or not you disabled standard login when setting up SSO in HappyFox. Applicable for all pricing plans This guide contains the following sections: * Accessing the…
Enable Enterprise Google SSO (Custom SAML) for your HappyFox account
Google's single sign-on (SSO) solution lets users sign in to all their enterprise cloud applications like HappyFox using their managed Google account credentials. Google's SAML based SSO can be leveraged for both agent (staff) and end-user (contact) SSO authentications in HappyFox. Available for all pricing plans…
Enable Twitter SSO for your HappyFox account
With Twitter SSO integration, Contacts can log in to HappyFox using their Twitter Account credentials. Available on all pricing plans Enabling Twitter SSO Involves: * Getting Consumer key and Consumer Secret from Twitter Developers Portal. * Installing the Twitter SSO app inside HappyFox with the Consumer Key an…
