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Showing articles from SSO tag

Enable multiple Single Sign-On (SSO) Apps for a Help Desk account

Multiple SSO login methods can now be enabled for a single Help Desk account. This is particularly beneficial for organisations where employees(agents and contacts) utilise multiple SSO login methods. Admins can now configure all relevant SSO apps for the Help Desk account, eliminating the need for a single SSO. * …

Disable SSO Login Methods

If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the SSO login methods for both contacts and agents. **Steps to Disable SSO Logins:** * Log in to HappyFox as an agent. * Navigate to the desired SAML SSO page. (Apps >> Single Sign on >> desired SAML SSO) * U…

Accessing your HappyFox account when your SSO service is down

If your single sign-on (SSO) service goes down or you have configured the SSO incorrectly, you can still access your account. The method depends on whether or not you disabled standard login when setting up SSO in HappyFox. > SSO Lockout recovery feature is available on all pricing plans. **This guide contains the f…

Disable Traditional Login Methods

If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the traditional login methods. **Steps to Disable Traditional Logins:** * Log in to HappyFox as an agent. * Navigate to the desired SAML based SSO app page. (Apps >> Single Sign on >> desired SAML SSO app. * …

Enable Enterprise Google SSO (Custom SAML) for your HappyFox account

Google's single sign-on (SSO) solution lets users sign in to all their [enterprise cloud applications][1] like [HappyFox][2] using their managed Google account credentials. Google's SAML based SSO can be leveraged for both agent (staff) and end-user (contact) SSO authentications in HappyFox. Applicable Plans: ✔️ …

Enable Onelogin SSO for your HappyFox account.

HappyFox Integration with Onelogin eliminates user-managed passwords and enables the integration with OneLogin to securely sign **agents and contacts** into HappyFox from OneLogin's portal. To enable the integration, you will need a Onelogin account. **ONELOGIN CONFIGURATION** 1. Sign on to your OneLogin account wi…

Enable Twitter SSO for your HappyFox account

With Twitter SSO integration, Contacts can log in to HappyFox using their Twitter Account credentials. > Available on all pricing plans **Enabling Twitter SSO Involves:** * Getting Consumer key and Consumer Secret from Twitter Developers Portal. * Installing the Twitter SSO app inside HappyFox with the Consumer…

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