How to disable the Submit Ticket link for Contacts in the Support center
If you want to prevent end-users from submitting new tickets, you can disable the "Submit Ticket" button in your Support Center settings. This guide explains how to do so. Steps to Disable the Submit Ticket Button * Navigate to the Support Center Settings: Go to Menu > Support Center > Login . In the riā¦
How to customize the Service Portal Home Page in Service Desk?
Customize the way your Service Portal home page content is organized using the simple layout builder in HappyFox Service Desk. You can add custom widgets, show/hide default widgets and customize their appearance to keep your customers engaged with rich, helpful content. Required Permission Customize look and feel oā¦
How to customize the Knowledge Base Article Details Page in Service Portal
Service Portal layout builder in Service Desk lets you customize the visual aspectsĀ of your knowledge base article details page. You can customizeĀ from feedback to related articlesĀ all by using a simple widget-based builder within Service Desk. Required Permission(s) 1. Customize look and feel of Service Portal ā¦
Manage Languages for Self-Service modules
HappyFox's centralized language management module helps agents configure the different languages impacting the self-service modules (KB, Support Center)Ā of the HappyFox help desk. Pricing Plans:Ā All Note :Ā This article applies to those customers who have access to version 2.0 of the Support Center. Reach out toforā¦
Customizing your Support Center Login Page
HappyFox's support center builder lets you customize the visual appeal of your login page. You can change everything from your login page'sĀ banner, background, and colors to the login form, labels, andĀ anchors ā all from using a simple widget-based builderā”ļø. Heads up āļø: TheĀ latest editionĀ of the HappyFox support cā¦
Show a custom message on creating a new ticket in support center
When a new ticket is created in Support center, a success message is shown in the support center as shown below: If you wanted to show a different message instead of the default one like above, you can do it by going to Main Menu > Support Center > Look & Feel > New Ticket > Custom Message after Ticket Creaā¦
Customizing your Support Center Article Details Page
HappyFox's support center builder lets you customize the visual appeal of your article details page. You can customize everything on your article details page from feedback to related articlesĀ ā all by using a simple widget-based builderā”ļø. Heads up āļø: TheĀ latest editionĀ of the HappyFox support center is availableā¦
Customizing your Support Center Home Page
Customize the way your SupportĀ Center home pageĀ content is organized using the simple layout builder in HappyFox help desk. You can add custom widgets, show/hide default widgetsĀ and customize their appearance to keep your customers engaged with rich, helpful content. Nicely designed and the well-branded home pageĀ isā¦
Adding branding (Fonts & Colors) to your Support Center
HappyFox's Support Center moduleĀ lets youĀ editĀ theĀ palette of colors and fonts that are being used in your support center.Ā You'llĀ be able to create brilliant support center pagesĀ that stand out while elegantly reflecting your organization'sĀ brand. Applicable on All Plans Brand Colors and Fonts: Permission Alert š: Yā¦
