Service Portals for Service Desk
Service portals in HappyFox Service Desk allows you to have multiple portals targeting different sets of requesters or in case a company supports multiple clients through one service desk account. You can customize your service portal, service catalog, and knowledge base for each of your portals. As a result of this …
How to customize the Knowledge Base Article Details Page in Service Portal
Service Portal layout builder in Service Desk lets you customize the visual aspects of your knowledge base article details page. You can customize from feedback to related articles all by using a simple widget-based builder within Service Desk. Required Permission(s) 1. Customize look and feel of Service Portal …
