Manage Languages for Self-Service modules
HappyFox's centralized language management module helps agents configure the different languages impacting the self-service modules (KB, Support Center) of the HappyFox help desk. Pricing Plans: All Note : This article applies to those customers who have access to version 2.0 of the Support Center. Reach out tofor…
Setting up a Multi-Lingual Knowledge Base and Support Center
A multi-lingual knowledge base can cater to the self-service requirements of customers from different geographies. With HappyFox, the creation and maintenance of a multi-lingual knowledge base is easy. HappyFox's centralized KB module is equipped with powerful translation capabilities. Pricing Plans: Fantastic a…
Change the Time and Language Settings
HappyFox allows you to set the "Timezone" and "Language" settings, which will be set to every new agent added to your support system. 🔐 These settings are available only for Account Administrator . Change Time and Language settings: * Login to your Agent interface and navigate to Manage >> Account Settings. * Un…
