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Setting up a Multi-Lingual Knowledge Base and Support Center
A multi-lingual knowledge base can cater to the self-service requirements of customers from different geographies. With HappyFox, the creation and maintenance of a multi-lingual knowledge base is easy. HappyFox's centralized KB module is equipped with powerful translationĀ capabilities. Pricing Plans: Fantastic aā¦
Manage Languages for Self-Service modules
HappyFox's centralized language management module helps agents configure the different languages impacting the self-service modules (KB, Support Center)Ā of the HappyFox help desk. Pricing Plans:Ā All Note :Ā This article applies to those customers who have access to version 2.0 of the Support Center. Reach out toforā¦
Change the Time and Language Settings
HappyFox allows you to set the "Timezone" and "Language" settings, which will be set to every new agentĀ added to your support system. š These settings areĀ available only for Account Administrator . Change Time and Language settings: * Login to your Agent interface andĀ navigateĀ to Main Menu >> Ā ManageĀ >>Ā Accounā¦
