Change the Time and Language Settings

HappyFox allows you to set the "Timezone" and "Language" settings, which will be set to every new agent added to your support system.

Change Time and Language settings:

  • Login to your Agent interface and navigate to Manage >> Account Settings. 
  • Under the Basic Settings, you can choose your time zone from the Default Time Zone drop-down box.
  • Choose the language from the Default Language drop-down box. Once you are done, click on Save Settings button, to record your changes.

In cases where a specific agent works from a different timezone or requires a different language setting, such personal preferences can be set by going into My Settings from the agent panel.

  

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  • 20-Jun-2019
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