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Showing articles from Settings tag

Category advanced settings explained.

# **You can access the Main Menu >> Manage >> Categories and edit the individual Category Properties. In this article we will explain the Advanced settings Feature available for Categories.** # ![][1] # # **Category signature** **If you wish to add a standard company signature across all the replies sent out apart…

Email Signatures in HappyFox

HappyFox allows you to have Signatures specific to Categories and Agents. **Applicable Plans**: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus As an agent, you might want to personalize your email signature that goes out to customers while adding an update on a ticket. Besides, you can set up sig…

Change the Time and Language Settings

HappyFox allows you to set the "Timezone" and "Language" settings, which will be set to every new agent added to your support system. 🔐 These settings are available only for **Account Administrator**. **Change Time and Language settings:** * Login to your Agent interface and navigate to **Manage >> ****Account Se…

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