When a new ticket is created in Support center, a success message is shown in the support center as shown below: ![][1] If you wanted to show a different message instead of the default one like above, you can do it by going to Manage >> General >> Support Center Settings and add the message under '**Custom message a…
Customize the way your Support Center home page content is organized using the simple layout builder in HappyFox help desk. You can add custom widgets, show/hide default widgets and customize their appearance to keep your customers engaged with rich, helpful content. Nicely designed and the well-branded home page is …
Monitor ticketing related activities (Ticket Closure, Time Spent etc.) of Agents in your helpdesk system using "Agent Activity View" inside HappyFox Reports. > This Article pertains to "**HappyFox Classic Report**s". For the New and Re- Imagined "Agent Activity" report, Click [here][1]. Available on all pricing …
HappyFox allows you to personalize your support center according to your brand needs. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus > **Permission Alert** 🔐: Enable **Manage Support Center settings** permission to customize the look and feel of your support center. Accounts using the…