If you want to prevent end-users from submitting new tickets, you can disable the "Submit Ticket" button in your Support Center settings. This guide explains how to do so. Steps to Disable the Submit Ticket Button * Navigate to the Support Center Settings: Go to Menu > Support Center > Login . In the ri…
HappyFox lets you address issues from the customer in the form of tickets and assign them to the right person with the necessary priority. Available plan: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus There are multiple possible ways to create a ticket in HappyFox. * An agent can raise a ticket on beha…