Jun 02, 2020
If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the traditional login methods.
Steps to Disable Traditional Logins:
- Log in to HappyFox as an agent.
- Navigate to the desired SAML based SSO app page. (Apps >> Single Sign on >> desired SAML SSO app.
- Under "Basic SAML Settings",
- Disable standard login for agents toggle:
- Enable if you want traditional login methods disabled for Agents.
- Disable standard for contacts toggle:
- Enable if you want traditional login methods disabled for contacts.
- Disable standard login for agents toggle:
- Click "Save" to confirm.
This way, you can selectively choose to disable/enable traditional logins for both contacts and agents.