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Disable Traditional Login Methods

If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the traditional login methods.

Steps to Disable Traditional Logins:

  • Log in to HappyFox as an agent.
  • Navigate to the desired SAML based SSO app page. (Apps >> Single Sign on >> desired SAML SSO app.
  • Under "Basic SAML Settings",
    • Disable standard login for agents toggle:
      • Enable if you want traditional login methods disabled for Agents.
    • Disable standard for contacts toggle:
      • Enable if you want traditional login methods disabled for contacts.
  • Click "Save" to confirm.

This way, you can selectively choose to disable/enable traditional logins for both contacts and agents.

 

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