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Showing articles from staff login tag

Change other agent's password

Any agent with “**Manage agents**” permission can change other agents’ password. To change the password 1. Navigate to **Manage >> Agents >> Active (tab)** 2. Click on the desired agent to access the details page. 3. Click on the “**Change password**” option to initiate the password change. ![][1] 1. Yo…

Accessing your HappyFox account when your SSO service is down

If your single sign-on (SSO) service goes down or you have configured the SSO incorrectly, you can still access your account. The method depends on whether or not you disabled standard login when setting up SSO in HappyFox. > SSO Lockout recovery feature is available on all pricing plans. **This guide contains the f…

How do I reset a password for an agent?

Agents can change their password for security reasons or reset it if they forget it. HappyFox also gives you the flexibility to change/re-set other agents' passwords, if required. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus **Change/Reset password for yourself:** Agents can either …

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