Enable SCIM Provisioning for HappyFox via Okta Integration
SCIM (System for Cross-domain Identity Management) allows automated creation, updation, deactivation and reactivation of HappyFox agents based on assignments in Okta. Available Plans: Enterprise Pro and Ultimate Precondition: You must complete and enable the SAML-based Single Sign-On (SSO) setup for your Happy…
Okta integration with Assist AI
Assist AI's user groups feature allows admins to restrict the knowledge source's visibility across employees. You can make use of the user groups present in your Okta account as well. This article explains the steps involved in integrating your Okta account with Assist AI. Pre-requisite: For Slack users: You sho…
Accessing your HappyFox account when your SSO service is down
If your single sign-on (SSO) service goes down or you have configured the SSO incorrectly, you can still access your account. The method depends on whether or not you disabled standard login when setting up SSO in HappyFox. Applicable to all pricing plans This guide contains the following sections: * Accessing the …
Enable Okta Single Sign-On for your HappyFox account
Using Okta Single Sign-On (SSO), you can allow agents and contacts to Login to HappyFox Agent Panel(for agents) and Support Center(for contacts) through their Okta credentials. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️Enterprise Plus Enabling Okta Login SSO for your HappyFox account Involves: * …
