🎉New Feature Released: Contact Group Custom Fields (CGCF). Click here to learn more.

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Send Email using Smart Rules

You can send Email from HappyFox automatically, using [Smart Rules][1]. > Available on all pricing plans **To do this,** Make sure to enable "Manage Smart Rules" permission under **Roles & Permissions** >> **Managerial** >> **Automate**. 1. Go to Automate >> Smart Rule. 2. Create a new smart rule. 3. In the …

Customizing the ‘From’ name for outgoing email notifications 📧

The purpose of this feature is to allow the agents to be able to toggle the name displayed in the email notification(s), sent to the contact from HappyFox. **🔐 Manage Notifications** permission govern the visibility of this feature. Learn more about permissions [here][1]. Agents have three options to choose from, na…

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