You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

Showing articles from email tag

Send Email using Smart Rules

You can send Email from HappyFox automatically, using [Smart Rules][1]. > Available on all pricing plans **To do this,** Make sure to enable "Manage Smart Rules" permission under **Roles & Permissions** >> **Managerial** >> **Automate**. 1. Go to Automate >> Smart Rule. 2. Create a new smart rule. 3. In the …

How to set up an email channel?

Emails channel in HappyFox lets you convert the incoming emails to your email ID as HappyFox tickets. Setting up an email channel has 3 parts as listed below 1. [Create an email channel in HappyFox ][1] 2. [Set up a forwarding rule in your mail provider. ][2] 3. [Verify the channel setup][3] 4. [Set SPF recor…

Customizing the ‘From’ name for outgoing email notifications 📧

The purpose of this feature is to allow the agents to be able to toggle the name displayed in the email notification(s), sent to the contact from HappyFox. **🔐 Manage Notifications** permission govern the visibility of this feature. Learn more about permissions [here][1]. Agents have three options to choose from, na…

scroll to top icon