When configuring email channels, for all the outgoing emails from HappyFox, you can either choose to use HappyFox email server or you can configure Microsoft Office365 email server using SMTP. Setting up SMTP for a channel ensures that the email transactions happen in the configured email server. Steps to configur…
The below steps will walk you through adding HappyFox as a Safe Sender on your Office 365 (Microsoft Exchange) instance. This will help ensure your emails are delivered without any delays. Connection Filter Step 1: Log on to your Office365 (Microsoft Exchange) instance, then head on over to the Exchange Admin Cente…
There has been a recent change in Microsoft's security policy that restricts auto-forwarding emails to external domains. If you receive a bounce-back email when auto-forwarding emails to your HappyFox account's email address (Eg. accountname-1234@happyfox.com), please follow the below steps. To work around this an…
Office365 - HappyFox - Set up your Forwarding rule 1. Login to your office365( ) account using your admin account. 2. At the top of the page, choose Settings > Mail. 3. Choose Forwarding . 4. Type in your HappyFox unique email address ( accountname-xxxxx@happyfox.com - see the screenshot for reference). T…
HappyFox allows sending outgoing emails through your own mail server's SMTP. However, when using Office 365, you may have to configure an SMTP relay on your mail server's end for it work correctly. Follow the below steps to set this up: Step 1 : Log in to your Office 365 tenant, open the Exchange Admin center …