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Working with Tickets
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Ticket View Layouts
Ticket View Layouts
Articles
Compact view of tickets
Identify CC'ed tickets
Identify Unresponded Tickets
Increasing the Pagination Count in ticket list page
Kanban View of Tickets
Preview Tickets
Set the landing page for agents
Set the number of tickets visible per page (Pagination)
Ticket Bar Explained : Card View
Ticket List Page
Ticket Update View Order Preference
Ticket Visibility Preferences for Contacts
View basic information on tickets belonging to unassociated categories