Customizing your Support Center Login Page

By Adikeshav 7424 views

HappyFox's support center builder lets you customize the visual appeal of your login page. You can change everything from your login page's banner, background, and colors to the login form, labels, and anchors – all from using a simple widget-based builder⚡️.

Heads up ❇️: The latest edition of the HappyFox support center is made available only to select beta customers. This will be made available to existing customer soon.
Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus

A quick guide to customize your Login Page:

Permission Alert 🔐: Your role would require "Manage Support Center settings" & "Customize look and feel of Support Center pages" permissions to access the login page builder.

 

Note: The header and footer are inherited from the Home Page. To know more about Home page customizations, click here.

 

Layout options components explained:

 


Frequently Asked Questions

1) How do I customize other login related pages like forgot password, request new account pages, etc.?

A: At the moment it is not possible to customize other login-related pages. The colors and styles specified in the login page will be applied correspondingly in all login-related pages. For example, the banner inside the "Forgot Password" page will have the same background color as the login page banner.

 

2) What are the different login options and How do I change them?

A: HappyFox provides three different ways for your customers to log in to their contact portal:

To modify this setting, navigate to Manage >> Account Settings >> Support Center Settings >> Contact Login Options.

 

3) How can I customize header and footer for my login page?

A: Header and Footer are uniform for your entire support center. You can customize them at Home Page customization. 

 

4) How do I add Single Sign-on (SSO) links to my Login Page?

A: To add SSO links in your Login page, you would have to integrate a third-party identity provider. Learn more about the different SSO providers supported by HappyFox here. Once successfully integrated, make sure you have set the integration as "active" for them to start showing up in your login page.

 

5) How do I disable traditional Login methods on my Login page?

A: To disable the traditional login methods like email/password entirely, you must configure a SAML based SSO first. Once configured, learn more about the additional steps here.