Accessing your HappyFox account when your SSO service is down
If your single sign-on (SSO) service goes down or you have configured the SSO incorrectly, you can still access your account. The method depends on whether or not you disabled standard login when setting up SSO in HappyFox. > SSO Lockout recovery feature is available on all pricing plans. **This guide contains the f…
Disable SSO Login Methods
If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the SSO login methods for both contacts and agents. **Steps to Disable SSO Logins:** * Log in to HappyFox as an agent. * Navigate to the desired SAML SSO page. (Apps >> Single Sign on >> desired SAML SSO) * U…
Disable Traditional Login Methods
If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the traditional login methods. **Steps to Disable Traditional Logins:** * Log in to HappyFox as an agent. * Navigate to the desired SAML based SSO app page. (Apps >> Single Sign on >> desired SAML SSO app. * …
Customizing your Support Center Login Page
HappyFox's support center builder lets you customize the visual appeal of your login page. You can change everything from your login page's banner, background, and colors to the login form, labels, and anchors – all from using a simple widget-based builder⚡️. **Heads up ❇️:** The latest edition of the HappyFox suppor…
