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Home > HappyFox Help Desk > Account Configuration > Self Service > Support Center 🆕 > Make your Support Center WCAG 2.1, ADA, Section 508 compliant with EqualWeb
Make your Support Center WCAG 2.1, ADA, Section 508 compliant with EqualWeb

EqualWeb is a world leader and a pioneer in web accessibility focused on helping people with disabilities to access digital information. Using the EqualWeb accessibility widget, ensure ADA, WCAG 2.1, Section 508 & EN 301549 compliance, and web standards for your HappyFox Support Center.

 

Steps to create EqualWeb accessibility widget for your Support Center

  1. Go to the EqualWeb portal, if you're don't have an account click here to sign up for free.
  2. Click "Add new Site" from the left navigation menu.
  3. Enter your domain. For example, myschool.happyfox.com.
  4. Choose the icon background color and then click "Advanced Options".
  5. Specify different design layouts such as icon location, icon shapes, etc.
  6. Copy the EqualWeb widget code. You'll have to paste it inside HappyFox.

 

Steps to add EqualWeb accessibility widget to your HappyFox Support Center

  1. Log in to HappyFox agent portal.
  2. Navigate to Support Center >> Code Customization >> Custom Javascript/HTML from the Module Switcher.
  3. Paste the integration code obtained from EqualWeb in previous section inside Custom JavaScript/HTML.
  4. Click "Save".
  5. Click "Publish".
  6. Voila! You're all set. Your support center is now compliant!

 

EqualWeb Accessibility Widget Walkthrough inside a Sample HappyFox Support Center:

 

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