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Home > HappyFox Service Desk > Incident Management > Overview of Incident Details Page
Overview of Incident Details Page
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Structure of Incident Details Page

The information in the details page is structured as following

1. Incident Details Card

2. Tabs

3. Related Information Section

4. Actions

 

1. Incident Details Card

More details on the incident properties and the components in the incident card view is explained in the article below.

Incident Card

 

2. Incident Details Page - Tabs

All the key information related to the incident like Messages, Tasks, Assets, Resolution, Activity will be available in the details page as respective tabs. More details explained in the article below.

 

3. Related Information in Incident Details Page

All related information of a incidents will be available as separate sections in the right panel. 

Related Information - Right Panel
 

4. Actions in Incident Details Page

All the actions that can be performed over a incidents are explained here.

Actions in Incident Details Page

 

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