Troubleshooting and FAQs
Resolve common Autopilot setup, access, activity, integration, and usage issues.
13 Articles
- Autopilot FAQ
- Troubleshoot Knowledge Base Link Validator results
- Troubleshoot an AI Agent acting on the wrong ticket category
- Troubleshoot an AI Agent that does not appear in the marketplace
- Troubleshoot an AI Agent that is not acting on tickets
- Troubleshoot asset AI Agents that do not create alert tickets
- Troubleshoot empty Agent Activity Log results
- Troubleshoot empty Hired Agents
- Troubleshoot empty Requested Agents
- Troubleshoot missing Autopilot access in the staff app
- Troubleshoot missing or incomplete AI Agent output
- Troubleshoot missing ticket categories, tags, statuses, or custom fields in AI Agent setup
- Troubleshoot setup validation errors while hiring an AI Agent