Articles
Adding private notes for agent replies via email
Category advanced settings explained.
Changing Ticket Subject through Email Replies
Configure Gmail to Forward Emails
Deleting a Category from your helpdesk 🗑️
Difference between General Outgoing Email and Category Outgoing Email Settings
How to add image in category signature?
How to configure an outgoing SMTP for a Category?
How to create a category?
How to create a parent-child category?
How to delete a category?
What are Public and Private categories?
