The Asset Details page is structured as follows
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Asset Details Card
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Tabs
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Related Information Section
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Actions
Asset Details Card
The card provides a simple as well as quick view on the various properties of an asset in a simple card format. Below are the details that will be displayed in the card,
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Asset Name
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Display ID
Asset Status with color code -
Managed By
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Team
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Assignment Group
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Agent
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Used by [Requester Info]
Tabs
Activity Tab
The complete audit log of the changes done or happened related to the asset will be available here
- Owner: The admin who performed the action
- Date and Time: The timestamp of when the change or update happened.
- Update details: The list of asset properties updated and its details
- Action tag: Action performed. E.g Create, Update, etc.
Related Information - Sections
All the asset properties will be listed this section.
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Used By Name and Email will be displayed in a separate section in the right side.
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Asset standard and custom field values will be displayed in the Asset Information section in the right side.
Actions
Edit
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Clicking on the edit button on top of the card will display the Edit Asset right panel
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You can make the required changes and save it.
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All changes done will be recorded in the Activity tab
Delete
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Clicking on the More Actions > Delete on top of the card will display the Edit Asset right panel
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A confirmation popover will be displayed with the following message.
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Tickets associated to this asset will be removed upon deletion and this action cannot be reversed.