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Showing articles from integration tag

Configure Stripe Integration with HappyFox

Stripe is an online payment processing platform for internet businesses that offers a suite of payment APIs. Integrate HappyFox with stripe and access contextual billing information within your help desk. **Overview of the integration 🚀:** * Bring in details such as Customer, Order, Payment, and Subscription infor…

RingCentral App Setup

**INTRODUCTION** With RingCentral for HappyFox, you can have your staff receive calls and also make outgoing calls through RingCentral from within HappyFox. Call recordings from RingCentral can be added as a new ticket or appended to an existing ticket. Call recordings and additional meta-information about the call …

Adding HappyFox Chat to Your Support Center

[HappyFox Helpdesk][1] has always aspired to make communication between you and your users better and more effective. With Chat Increasingly becoming a popular choice for customers - with faster and quicker resolution on their support queries, adding the [HappyFox Chat][2] widget to your Support Center is the perfect …

Enable integration with Pipedrive

HappyFox integration with Pipedrive lets you access relevant information about the customer from HappyFox interface, and also allows you to push tickets as a activity against the contact or the organization in Pipedrive. > Available to **Mighty** and above pricing plans. Pipedrive information is shown for the corres…

Enable Integration with BigCommerce

HappyFox-BigCommerce integration allows agents to view BigCommerce customer information and recent orders from within a HappyFox ticket. Additionally, agents can lookup BigCommerce customer and order information and use it while creating a new HappyFox ticket. > Available on all pricing plans This integrat…

Enable integration with Highrise

Highrise is a simple CRM that helps you track leads and manage follow ups on the go. Highrise integration for HappyFox helps your agents: * View Highrise contact information from HappyFox ticket-detail and new-ticket form. * Push HappyFox ticket information as either Cases or Notes(Contact) in Highrise. > Avai…

Enable Integration with Microsoft Dynamics CRM - On Premise

HappyFox integration with MS Dynamics lets you access your customer information from your HappyFox interface, and also allows you to view the tickets as cases in MS Dynamics interface. In order to enable this integration, you would need an existing MS Dynamics On-Premise subscription **with an** **Internet Facing Depl…

Enable Twitter SSO for your HappyFox account

With Twitter SSO integration, Contacts can log in to HappyFox using their Twitter Account credentials. > Available on all pricing plans **Enabling Twitter SSO Involves:** * Getting Consumer key and Consumer Secret from Twitter Developers Portal. * Installing the Twitter SSO app inside HappyFox with the Consumer…

Installing and configuring Magento Plugin for HappyFox

### Overview HappyFox has a plugin available in Magento Connect through which you can view tickets from your HappyFox account inside Magento. The scope of this plugin is: * **Viewing tickets of contacts who are common to both Magento and HappyFox**. The email ID of the contact should be the same. This mapping is d…

Configure Twitter Integration with HappyFox

With Twitter fast becoming the de-facto channel for customer service online, HappyFox lets you integrate your organization's twitter handles with your helpdesk account. Using Twitter Integration, you can do the following, within HappyFox: * Convert Twitter mentions into tickets, send replies. * Convert Twitter D…

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