HappyFox BI allows you to configure your timezone so that the reports can be shown in your timezone instead of UTC. Steps to be followed: * Click on the profile icon on the top right of the page. * Click 'My Settings' from the dropdown * Click on the 'Timezone' option and choose your timezone from the drop…
Doughnut Chart: A doughnut chart is suitable to depict parts of a whole relationship, where all units together represent 100%. It is a variation of the pie chart. Steps to build a Doughnut chart using HappyFox BI: Basic Settings * Click on Add Visualization button. * Give a name for your visualiza…
A report is a collection of pages . Any number of pages can be added to a report. Grouping of pages into reports makes sharing easier within and outside the organization. Reports help organize your pages and visualizations. How to create a new Report? * Log in to your HappyFox BI account and click the menu b…
Once you are on board to try HappyFox BI, you will receive a registration link to your e-mail id from our engineering team. You can then register yourself by entering the username and password in this link. To log in to your account go to and enter your credentials. In case you have forgotten your credentials, pl…
A Report template can be used to replicate a report and then tweak the replicated report based on your needs if required. Creating a Report template: * Create a report . * Click on the edit symbol next to the report name in the menu. * Click on ‘Save as report template’. * Add a name for the report…
A page is a collection of visualizations. The page helps you to group similar visualizations under one screen. Each visualization of a page can be separately created, cloned and moved across pages. How to create a new page? * Log in to your HappyFox BI account and click the menu bar icon on the top left of the …
You can easily share the reports created within HappyFox BI using the Invite User feature. Users can edit as well as add a new visualization to your account. A client on the other hand can only view the reports. Adding Users: * Navigate to Manage --> User Management * Click on the " Add " button next to …
The data used to build the visualization can be viewed and consumed for further analysis by downloading the same. Prerequisite: -> Create a Report and a Page -> Create a visualization and save it. Steps to be followed: To view the data: * Click the data blocks icon on the top right of the visua…
Monitor the real-time distribution of key ticket properties such as status, priority, category, and assignee for tickets created or updated during the specified time period using HappyFox's Distribution Report. Available on all pricing plans. Heads up : Distribution report is being rolled in batches out to all…
HappyFox BI allows you to combine the values of a text field values into groups to help you analyze them. For instance, let’s say you want to view tickets that are currently in 'Open' or 'In Progress' status against the rest of the other tickets, you need to combine all the ticket statuses except ‘open’, 'In Progr…