Enable multiple Single Sign-On (SSO) Apps for a Help Desk account
Multiple SSO login methods can now be enabled for a single Help Desk account. This is particularly beneficial for organisations where employees(agents and contacts) utilise multiple SSO login methods. Admins can now configure all relevant SSO apps for the Help Desk account, eliminating the need for a single SSO. * …
Disable Traditional Login Methods
If you have any SAML - based SSO configured in your HappyFox account, you can choose to enable/disable the traditional login methods. **Steps to Disable Traditional Logins:** * Log in to HappyFox as an agent. * Navigate to the desired SAML based SSO app page. (Apps >> Single Sign on >> desired SAML SSO app. * …
Enable Enterprise Google SSO (Custom SAML) for your HappyFox account
Google's single sign-on (SSO) solution lets users sign in to all their [enterprise cloud applications][1] like [HappyFox][2] using their managed Google account credentials. Google's SAML based SSO can be leveraged for both agent (staff) and end-user (contact) SSO authentications in HappyFox. Applicable Plans: ✔️ …
Enable Onelogin SSO for your HappyFox account.
HappyFox Integration with Onelogin eliminates user-managed passwords and enables the integration with OneLogin to securely sign **agents and contacts** into HappyFox from OneLogin's portal. To enable the integration, you will need a Onelogin account. **ONELOGIN CONFIGURATION** 1. Sign on to your OneLogin account wi…
Enable Auth0 Single Sign-On for your HappyFox Account
This article describes how the Single Sign-On (SSO) integration with [Auth0][1] can be set up. 🔧 Auth0 SSO is achieved using the Custom SAML integration option in HappyFox. Using this integration, it's possible to have HappyFox agents and/or end users sign into the respective portals using the same email ID as confi…
