Articles containing tag "gmail"
Configure Gmail to Forward Emails
HappyFox allows you to convert incoming emails 📧 in Gmail into helpdesk tickets. To do this, you must associate a helpdesk category with the desired email and set up a forwarding rule in Gmail. **Associating a category with the email address:** * Log in to your HappyFox Agent portal. * 🔐 Your agent role must have...