Configure Microsoft Exchange to Forward Emails
Please look at the article here on how to set up mail forwarding for an exchange mailbox,to forward to an external ID.
Configure Gmail to Forward Emails
HappyFox allows you to convert incoming emailsĀ š§ in Gmail into helpdesk tickets. To do this, you mustĀ associate a helpdesk category with the desired email and set up a forwarding rule in Gmail. You must create an EmailĀ Channel before proceeding with the Forwarding setup in Gmail. Please visit:Ā Create Email channelā¦
