πŸŽ‰New Feature Released: Contact Group Custom Fields (CGCF). Click here to learn more.

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Home > Working with Tickets > Perform Ticket Actions > Accessing the Recent Tickets section
Accessing the Recent Tickets section

The recent tickets widget in the ticket details page displays the recent 5 tickets submitted by the contact along with the current status of those tickets. 

This feature can be used check if a customer had inquired multiple times about the same query/issue.

Available Plans: βœ”οΈ Mighty βœ”οΈ Fantastic βœ”οΈ Enterprise βœ”οΈ Enterprise Plus

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