Accessing the Recent Tickets section

The recent tickets widget in the ticket details page displays the recent 5 tickets submitted by the contact along with the current status of those tickets. 

This feature can be used check if a customer had inquired multiple times about the same query/issue.

Available Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus

  • 920
  • 19-Aug-2019