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Delete Attachments in a Ticket
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HappyFox allows Agents to delete attachments linked to a ticket update.


To delete an attachment, hover over it and click the "Trash Bin" Icon.

The deletion process is non-reversible and hence must be exercised with caution.



Deleting ticket attachments is governed by a ticket-level permission "Delete Attachments". If you are not able to see the "Trash Bin" icon, then contact your helpdesk administrator.


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