Comprehensive Dialpad Setup Guide
Dialpad is a cloud-based business phone system that includes features like voice, video conferencing, messaging, and call center solutions. The integration of Dialpad with HappyFox centralizes communication, covering emails, social media conversations, and phone calls on one platform. Dialpad Setup: * Add Depart…
Configure Dialpad Integration
Dialpad is a cloud-based business phone system that includes voice, video conferencing, messaging features, and a call center solution. HappyFox + Dialpad integration brings all your work communication into one platform, from emails to social media conversations to phone calls. With Dialpad integration, HappyFox a…
Call Notes for Voice Channel Tickets
When you get on a call your customer through external voice channels, you would want to add a quick summary on a help desk ticket for reference. With HappyFox, you can mark ticket replies and private notes as Call Notes to clearly distinguish them from regular ticket responses. Call notes are reportable and you ca…
