Managing inbound calls through Aircall
HappyFox allows your agents to handle inbound calls through the in-app Aircall widget from within the HappyFox app. This article takes you through the entire lifecycle of an incoming call, starting from call arrival up to ticket creation. Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️Enterprise Plus Ca…
Configure Dialpad Integration
Dialpad is a cloud-based business phone system that includes voice, video conferencing, messaging features, and a call center solution. HappyFox + Dialpad integration brings all your work communication into one platform, from emails to social media conversations to phone calls. With Dialpad integration, HappyFox a…
Configure Aircall Integration with HappyFox
With HappyFox - Aircall Integration, agents can seamlessly unify voice channel to their everyday customer support experience without having to switch back and forth between platforms. Using this integration, HappyFox agents can, * Receive inbound calls and Initiate outbound calls, from the In-App Aircall widget …
