Channel Specific Email Notifications
In HappyFox, certain email notifications can be customized to be sent only when tickets are created from specific channels. Available on all subscription plans. List of notifications that can be customized channel-wise: * New Ticket Auto-Responder. * Contact Account invite. * Agent New Ticket. * Agent New Reply.…
Create Holiday Auto-mailer Email Notification
Using HappyFox's New Ticket Auto Responder Notification, you can create a Template and use as your Helpdesk's Holiday/Vacation Auto-mailer. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Set-up procedure: * Login to your HappyFox account as an agent. * Go to Manage >> Notificat…
Customize Contact Email Notifications
Contact notifications are email alerts that your contacts receive when certain events happen on your help desk. These notifications are sent to the email address linked to your contact's profile. Available on all subscription plans. What are the different Contact Notifications supported by HappyFox? * New Ticket Au…
