How to send the new ticket auto responder to other CC recipients on the ticket?
When the contact submits a ticket via email or form and has added other people in the CC, by default the system only sends new ticket creation notification to the original creator of the ticket. HappyFox allows you to notify the other recipients of the ticket with the same notification too. To enable cc/bcc option f…
Create Holiday Auto-mailer Email Notification
Using HappyFox's New Ticket Auto Responder Notification, you can create a Template and use as your Helpdesk's Holiday/Vacation Auto-mailer. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Set-up procedure: * Login to your HappyFox account as an agent. * Go to Manage >> Notificat…
