Restoring a Collapsed Queue Pane
You were working on your tickets when you suddenly noticed that the left pane displaying Queues, Statuses, and Categories is no longer visible. One common reason for this issue is that the pane may have collapsed accidentally. Fortunately, restoring it is quick and easy. Why Does This Happen? The queue pane may c…
What are Queues? and How to Setup Custom Queues?
Queues is an easy way to organize and create custom views based on various filtering conditions for the agents. Queues will be displayed in the left pane in the listing page. Support agent(s) can create multiple queues based on their needs and requirements by configuring various conditions. Default Queues Your…
