Configure Gmail to Forward Emails
HappyFox allows you to convert incoming emailsĀ š§ in Gmail into helpdesk tickets. To do this, you mustĀ associate a helpdesk category with the desired email and set up a forwarding rule in Gmail. Associating a category with the email address: * Log in to your HappyFox Agent portal. * š Your agent role must have "Maā¦
