HappyFox allows you to change the contact associated with the ticket.

Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️Enterprise Plus

Watch a Feature Walkthrough 📽:

Steps to Change the Contact of a ticket:

• Log in to HappyFox.
• Go to the desired ticket details page.
• Click More Actions and select Change Contact.

• This will take you to the Change Ticket Contact window, where you can either look up for an existing contact or create a new contact: