HappyFox allows you to change the contact associated with the ticket.
Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️Enterprise Plus
Watch a Feature Walkthrough 📽:
Steps to Change the Contact of a ticket:
- Log in to HappyFox.
- Go to the desired ticket details page.
- Click More Actions and select Change Contact.
- This will take you to the Change Ticket Contact window, where you can either look up for an existing contact or create a new contact: