Change Contact/Raise by of a Ticket

HappyFox allows you to change the contact associated with the ticket.

Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️Enterprise Plus

Watch a Feature Walkthrough 📽:

Steps to Change the Contact of a ticket:

  • Log in to HappyFox.
  • Go to the desired ticket details page.
  • Click More Actions and select Change Contact.

  • This will take you to the Change Ticket Contact window, where you can either look up for an existing contact or create a new contact:

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