Change Contact/Raise by of a Ticket

HappyFox allows you to change the contact associated with the ticket.

Applicable Plans: โœ”๏ธ Mighty โœ”๏ธ Fantastic โœ”๏ธ Enterprise โœ”๏ธEnterprise Plus

Watch a Feature Walkthrough ๐Ÿ“ฝ:

Steps to Change the Contact of a ticket:

  • Log in to HappyFox.
  • Go to the desired ticket details page.
  • Click More Actions and select Change Contact.

  • This will take you to the Change Ticket Contact window, where you can either look up for an existing contact or create a new contact:

  • 652
  • 12-Apr-2019