Agents can change their email ID by following below steps.
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Click on the “My Settings” from the profile drop down.
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From the “Basic Info” tab, click on “Change email” to initiate the email change process.
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Provide the new email ID and password and click on save.
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A verification email will be sent to the newly edited email ID. Agent has to verify the email ID by following the instructions in the email.
Note: The email ID gets updated only after the agent verifies the email ID.
If you are using HappyFox Classic version, refer to the attached document.
Related articles:
Reset/Change agent password(self)
Change other agent's password
Edit Agent Details