The first week after deployment is where admins confirm that an AI Agent is scoped correctly and producing useful results.
Daily checks
- Open Autopilot > Agent Activity Log.
- Review completed activity for the AI Agent.
- Review failed, cancelled, rejected, Waiting for Approval, and No Action Taken statuses.
- Open related tickets when the output looks unexpected.
- Compare activity volume with the categories or records selected during setup.
What to adjust
- Narrow categories when the AI Agent runs on unrelated tickets.
- Add clearer custom instructions when output is incomplete.
- Restore or update missing tags, statuses, custom fields, or integration data.
- Keep the AI Agent in Supervised Mode until results are reliable.
- Disable the AI Agent if it needs a larger configuration correction.
After the first week
Decide whether to keep the current scope, expand categories, change mode, or adjust setup fields based on actual activity.