Bot Messages are snippets of notes that a bot sends to a visitor interacting with the bot. This could be a reply to a question posted or even a greeting.
Configuring the Bot Message Action
- Log onto your Bot Builder account
- Choose the bot where you need to add a new bot message
- If this is the first bot you’re building in your account, you’re provided with a default bot that comes with a default message.
- You are free to customize it as per your business need.
- Make sure you save the action and save and publish your chatbot.
- To add a bot another message to your chatbot at any other flow, simply click on the + button, and choose Bot Message action. Add your message and save and publish again.
Testing Your Chatbot
Click on the button Test to open a new tab with your published bot.
