HappyFox Help Desk allows you to manually set the order of articles by changing their position within a section or a subsection. This way you can designate the order that the articles should be read. This feature works with the v2.0 edition of HappyFox Support Center.

To reorder articles in a section and/or subsection, follow the steps mentioned below:

• Click the Knowledge Base (KB) module.
• Go to the Sections List page.
• Click the Section you'd want to change the article order, this opens the section slider.
• Under the "Internal",  "External Articles", "Contact Group Articles" block, click "Re-order" to re-order the articles.
• You can specify a system-defined order, say alphabetical or have your own custom order.
• For a custom order, click an article and drag it to another place in the order.
• Click "Update order" for the changes to successfully take place.

Article Order Format: